Last updated: June 18, 2026
Sorghuman Holding LLC ("Sorghuman," "we," "us," or "our") operates the website sorghuman.com and the partner store platforms it powers. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
When you place an order through our platform, we collect:
- Name and contact information (email address, phone number)
- Delivery address
- Order details and purchase history
- Payment information (processed securely by Stripe; we do not store card numbers)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmation and delivery notifications via email
- Send order status updates via SMS text message (see SMS section below)
- Contact you regarding your order or account
- Improve our services
3. SMS Messaging
By providing your phone number and opting in at checkout, you consent to receive transactional SMS messages related to your order — including order confirmations, delivery updates, and status notifications — from Sorghuman Holding LLC on behalf of the partner store you ordered from.
- Message frequency: Varies by order activity.
- Message and data rates may apply depending on your mobile carrier plan.
- To opt out: Reply STOP to any SMS message to unsubscribe. You will receive one final confirmation message.
- To get help: Reply HELP to any SMS message for assistance.
- Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
4. Information Sharing
We do not sell your personal information. We may share your information with service providers strictly to operate the service and fulfill your order:
- Partner stores — to fulfill your order (name, phone, delivery address, items ordered)
- Stripe — for payment processing (Stripe Privacy Policy)
- Twilio — for SMS delivery notifications (Twilio Privacy Policy)
- Resend — for email notifications
These providers act on our behalf to deliver the service and are not permitted to use your information for their own marketing.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment data is handled by PCI-compliant Stripe.
6. Data Retention
We retain your order information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at support@sorghuman.com.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: support@sorghuman.com
- Address: 4006 Main St, 2FL #J41, Flushing, NY 11354
- Company: Sorghuman Holding LLC