Last updated: June 18, 2026
Please read these Terms of Service ("Terms") carefully before using our online store. This store operates its online store on the Sorghuman platform, provided by Sorghuman Holding LLC ("Sorghuman"). By accessing or using the store, you agree to be bound by these Terms.
1. About Our Store
This store sells grocery products online. Ordering, payment, delivery coordination, and notifications are powered by the Sorghuman platform. When you place an order, you are purchasing products from this store.
2. Eligibility
You must be at least 18 years old and located within our delivery area to place an order. By using our store, you represent that you meet these requirements.
3. Orders and Payment
- All prices are displayed in US dollars and are subject to change without notice.
- Payment is processed securely through Stripe at the time of order placement.
- Orders are confirmed only after successful payment processing.
- We reserve the right to cancel orders due to product unavailability, pricing errors, or suspected fraud.
4. Delivery
- Delivery is available only within our designated delivery area.
- Delivery fees and minimum order thresholds are displayed at checkout.
- Estimated delivery times are provided as a courtesy and are not guaranteed.
- You are responsible for providing an accurate delivery address. We are not liable for failed deliveries due to incorrect address information.
5. SMS Communications
By providing your phone number and opting in at checkout, you consent to receive transactional SMS messages from Sorghuman, on behalf of this store, regarding your order and delivery status (for example, order confirmations, out-for-delivery alerts, and delivered notifications). Standard message and data rates may apply. Message frequency varies by order activity. Reply STOP to unsubscribe at any time. Reply HELP for assistance. Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are handled as described in our Privacy Policy.
6. Returns and Refunds
- Perishable and frozen food items are generally non-refundable once delivered.
- If you receive incorrect, damaged, or spoiled items, please contact us at support@sorghuman.com within 24 hours of delivery.
- Refund decisions are made on a case-by-case basis.
7. Product Information
Product descriptions, images, and specifications are provided for informational purposes. We make reasonable efforts to ensure accuracy but do not warrant that product information is complete, reliable, or error-free. Actual products may vary slightly from images shown.
8. User Conduct
You agree not to:
- Use the store for any unlawful purpose
- Submit false or fraudulent orders
- Attempt to access unauthorized areas of the platform
- Interfere with the proper functioning of the website
9. Intellectual Property
Each store's name and logo are the property of their respective owner. The underlying platform, software, and design are the property of Sorghuman Holding LLC or its licensors. You may not reproduce, distribute, or create derivative works without express written permission.
10. Disclaimer of Warranties
Our services are provided "as is" and "as available" without any warranty of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be uninterrupted, error-free, or free of viruses.
11. Limitation of Liability
To the maximum extent permitted by applicable law, neither this store nor Sorghuman Holding LLC shall be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the store. Total liability shall not exceed the amount you paid for the order giving rise to the claim.
12. Governing Law
These Terms are governed by the laws of the State of New York, without regard to its conflict of law provisions.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by updating the date at the top of this page. Your continued use of the store after any changes constitutes acceptance of the new Terms.
14. Contact Us
If you have questions about these Terms, please contact us:
- Email: support@sorghuman.com
- Platform operator: Sorghuman Holding LLC